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When You Disagree With the School

In short: Disagreements happen. Start by talking with the IEP team. If that doesn't work, IDEA gives families formal options to solve the problem.

1 min read · Flutterli Editorial Team

A calm mediator helps a father and his daughter with Down syndrome talk with two school staff members around a meeting table.

Start with these steps

  1. Talk to the teacher or case manager about your concern.
  2. Ask for an IEP meeting in writing.
  3. Ask the school to explain its decision. Schools must give written notice when they propose or refuse a change.
  4. Ask for a copy of your procedural safeguards. This document explains your rights.

Formal options under IDEA

Ways to resolve special education disagreements
OptionWhat it is
MediationA free, voluntary meeting with a neutral mediator who helps both sides reach an agreement. Agreements are written and signed.
State complaintA written complaint to your state education agency saying the school broke an IDEA rule. Anyone can file one.
Due process complaintA request for a formal hearing before a hearing officer. It is more like a court case and often involves lawyers.

Where to get help

Your state's Parent Center can explain your options for free. Your state's Protection and Advocacy organization may also help. You can learn more about dispute options on the U.S. Department of Education's IDEA website.

This guide is general information, not legal advice. For advice about a specific situation, talk to an attorney or advocate.